I used to dread speaking to clients or potential clients on the phone.   I think it is because I am a writer.  I am used to putting down my thoughts and having the ability to re-read, edit, re-write till I am happy.   The spontanaeity of a phone conversation always filled me with a feeling of insecurity that never lent itself well to closing a sale.  My lack of confidence in my speaking ability inevitably tainted their perception of my writing abilities.
For a while I gave up.  Removed my phone number …